Getting started with Wildz is straightforward once you know the steps — this guide walks you through each one.
Before You Start
- Ensure you are at least 18 years old (or the legal age in your jurisdiction) and gambling is legal in your country.
- Have a valid email address and a strong password ready.
- Prepare identification documents (passport or ID, proof of address) for verification – required before any withdrawal.
- Choose a payment method that suits you – options include Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfer.
- Set a budget beforehand and never chase losses. Use responsible gambling tools from the start.
- Read the terms and conditions, especially the bonus wagering requirements, to avoid surprises.
Account Setup
- Visit Wildz using a secure internet connection. Click the “Sign Up” or “Register” button, usually at the top right.
- Fill in the registration form: provide your email address, choose a username and a strong password. Enter personal details such as your full name, date of birth, and residential address. Ensure all information matches your identification documents.
- Select your preferred currency and any welcome bonus you want to claim (if any). Read the bonus terms carefully.
- Agree to the terms and conditions and confirm you are of legal age. Complete the captcha if required.
- Click “Create Account” or similar. You will receive a verification email – click the link inside to activate your account.
- Log in and complete the KYC (Know Your Customer) process by uploading your documents. This may be required before your first deposit or withdrawal.
- Make your first deposit using your chosen payment method. Navigate to the cashier, select deposit, enter the amount, and follow the prompts. The funds should appear instantly.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus amount before you can withdraw any winnings. For example, suppose you claim a 100% match bonus up to €100, and the wagering requirement is 35x the bonus amount. You deposit €100 and receive a €100 bonus, giving you €200 in total to play with. The wagering requirement is 35 × €100 = €3,500. You must place bets totaling €3,500 (or the equivalent in other games) before the bonus funds become withdrawable.
Different games contribute differently to wagering. Typically, slots contribute 100%, table games like blackjack contribute 10–20%, and roulette may contribute 0–10%. Always check the game contribution rates in the bonus terms. If slots contribute 100%, then a €1 bet on a slot reduces the remaining wagering by €1. If blackjack contributes 20%, a €1 bet on blackjack only counts as €0.20 toward wagering.
Let’s calculate with more realistic numbers. You claim a €50 bonus with a 30x wagering requirement. Required turnover = 30 × €50 = €1,500. You decide to play only slots (100% contribution). You wager €100 per session. After 15 sessions of €100 each, you reach €1,500. However, if you play a game that contributes only 10%, you would need to wager €1,500 / 0.10 = €15,000 to meet the requirement.
Another key term is the maximum bet allowed while wagering. Often, bets cannot exceed €5 or 10% of the bonus amount. If you exceed that, the bonus may be voided. Always stay within the limits.
After meeting the wagering requirement, the bonus funds become cash and you can withdraw your winnings, subject to any minimum withdrawal limits and maximum withdrawal caps from bonuses.
Watch the tutorial for a visual explanation:
Licence & Player Protection
Wildz holds a license from the Malta Gaming Authority (MGA) and also from the Swedish Gambling Authority (Spelinspektionen) for the Swedish market. The MGA license ensures the casino operates under strict regulations regarding fairness, security, and player protection. The casino uses SSL encryption to protect your data and transactions. Additionally, it promotes responsible gambling through tools like deposit limits, session timers, and self-exclusion.
For players in the EU and Nordic countries, note that winnings from Curacao-licensed casinos may be subject to local income tax, but MGA-licensed casinos like Wildz are generally tax-free for players, though you should still check your local laws. Always gamble responsibly and never risk more than you can afford to lose.
Payment Methods
| Method | Type | Deposit Min/Max | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | Credit/Debit Card | €10 – €4,000 | 1–3 banking days | None |
| Skrill | E-Wallet | €10 – €10,000 | Instant – 24 hours | None |
| Neteller | E-Wallet | €10 – €10,000 | Instant – 24 hours | None |
| Paysafecard | Prepaid | €10 – €250 (per transaction) | N/A (deposit only) | None |
| Bank Transfer | Bank | €25 – €10,000 | 3–7 banking days | Possible bank charges |
Deposits are generally instant. Withdrawals are processed after KYC verification. The casino may charge a fee for certain withdrawal methods, but usually it is free. Maximum withdrawal limits may apply, such as €10,000 per month. Always check the cashier for current limits.
Common Problems & Fixes
1. Account verification fails. Ensure your documents are clear, not expired, and match the details you registered. If rejected, contact support for specific reasons. Re-upload corrected documents.
2. Deposit not credited. Check your bank statement. Sometimes payments are pending. If the amount is deducted from your bank but not in your casino account, contact support with the transaction ID. It usually resolves within a few hours.
3. Withdrawal pending for a long time. This is common if your KYC is incomplete. Complete all verification steps. Also check if you have met wagering requirements on any bonuses. Withdrawals are processed within 24–72 hours after approval.
4. Game not loading. Clear your browser cache, disable ad blockers, or try a different browser. If the problem persists, it may be a server issue – contact support.
5. Bonus not credited. Verify that you used the correct bonus code if required. Check the bonus terms – some bonuses require a minimum deposit. If all conditions met and bonus not showing, contact live chat.
6. Self-exclusion not working. If you set a self-exclusion period and it hasn’t been applied, contact support immediately. You can also request to exclude yourself directly via email. The casino is required to enforce it.
Common Questions
How do I claim the welcome bonus?
After registering, go to the cashier and select the welcome bonus offer. Make a qualifying deposit (usually at least €10 or €20) and the bonus funds will be automatically credited. Some bonuses require a bonus code – enter it during deposit.
What is the minimum deposit amount?
The minimum deposit is €10 for most methods, but some like bank transfer may require €25. Check the cashier for exact amounts.
Are there wagering requirements on free spins?
Yes, free spins winnings usually have wagering requirements, typically 35x to 40x the win amount. Always read the terms attached to the free spins.
Can I play with bonus funds on all games?
No, some games may be excluded or contribute differently. Slots usually count 100%, while table games and live casino games may contribute less. Check the bonus terms for the full list.
How long does KYC verification take?
Verification can take from a few minutes to 48 hours. Submit clear documents and ensure all details match. If prompted, use the live chat to expedite.
Is there a mobile app?
Wildz offers a mobile-optimized website that works seamlessly in your browser. You can add it to your home screen as a progressive web app (PWA) for easier access. There is no dedicated app in App Store or Google Play.
What currencies are accepted?
Wildz accepts EUR, USD, CAD, NOK, SEK, and several other currencies. You can select your preferred currency during registration.
How do I self-exclude?
Go to your account settings and select “Responsible Gambling”. You can set deposit limits, session limits, or request self-exclusion for a chosen period. For immediate help, contact customer support.
Can I withdraw bonus funds directly?
No, bonus funds are non-withdrawable until you meet the wagering requirements. Once you convert them to cash, you can withdraw.
Extra Tips
Responsible gambling tools are essential for a safe experience. At Wildz, you can set deposit limits per day, week, or month. You can also set a session time limit that logs you out after a certain period. Self-exclusion options are available if you need a break. Use these tools proactively. Never gamble with money you cannot afford to lose and always treat gambling as entertainment, not a way to make money. If you need further support, contact organisations like GamCare or BeGambleAware.
Getting started with this casino is simple, but staying in control is even more important. Enjoy the games, but always play responsibly.